
Frequently Asked Questions
FAQs
As a member in good standing with the Ontario Osteopathic Association we provide treatment receipts for insurance reimbursement, however, you need to check with your specific plan and carrier as to your policy details.
We do not complete or process any paperwork associated with WSIB, disability or MVA claims.
We understand that life gets busy and sometimes things come up, however, know that our day is booked to serve you.
To allow all of our patients to receive equal opportunity to treatment, we ask that if you need to cancel or reschedule your appointment you give us 24 hours notice. If 24 hours notice isn’t provided, you will be charged a full visit fee.
To avoid being late, schedule yourself with a few minutes ahead of your appointment time to prepare (remove your shoes, turn off your cell phone, remove belts and extras from your pockets etc.).
If you arrive late to your appointment, only the remaining time in the appointment will be utilized and a full fee will be charged.
Area parking is available either in the lot adjacent to our building or on the street.
We cannot guarantee a parking spot in our lot so please ensure you leave extra time should you need to park on the street.
See our contact us page for a map of where we are located.
Yes! Osteopathy is safe for all ages and life stages.
Initial assessments for children under 3 are free of charge, follow up appointments are $60 including HST. Generally speaking to set children up for success it is good to have them seen as early as you feel comfortable bringing them for treatment.
Follow up appointments will be based on a physical assessment but are often booked around major milestones and growth spurts.